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Warrantee

If you are not fully satisfied with your purchase for any reason, you can return it within 30 days of receipt for a full refund of the item's price.  All items must be returned in their original condition and packaging.  Freight costs are not refundable.

In the event of shipping damage, you must notify the carrier who delivered the goods and Import Gifts & Ornaments immediately upon receipt. A freight claim will need to be filed in order to recover any damages.

Import Gifts & Ornaments warrants all products to meet the specifications as stated in the online catalog. Color and weight may vary somewhat based upon the capabilities of the molding process. Height and dimensional appearance will be as depicted in the online catalog.

Information About Bonded Marble

Bonded (cast) Carrara marble items are made by mixing crushed Carrara (a marble found in Italy) with a bonding agent and pouring into a mold. The items produced are bright white, but are generally not as smooth as carved marble and do not have a grainAs bonded marble ages, it will acquire a slight golden-brown hue or patina, just as carved marble would.  Additionally, like carved marble, bonded marble can be polished to a gloss with a buffing wax such as clear carnauba. 

Items made from bonded marble can be displayed outside year-round in any climate.  Bonded marble can be cleaned with a brush and a solution of bleach and water.

To view a short clip (about 6 minutes) on making minor repairs to bonded marble, click on this link (best viewed with Windows Media Player): Small repairs to bonded marble.

For larger, more involved repairs to bonded marble, click on this link: Large repairs to bonded marble.